Stop watching.
Let Clarity watch.
Clarity monitors every client project at your IT firm — surfacing blockers before they become crises, 24/7.
By the numbers
What Clarity delivers for MSPs
Real outcomes from AI-driven project monitoring — less firefighting, more margin.
IT service teams using Clarity spend less time in status meetings and more time delivering.
Clarity — always watchingHow Clarity Works
Connect once. Clarity watches everything else.
Connect Your Stack
Plug in your PSA (ConnectWise, Autotask), your project tracker, and your communication channels. Setup takes under 10 minutes.
Clarity Monitors 24/7
Our AI reads project documents, parses ticket updates, and tracks communication threads — building a live risk picture across every active engagement.
Get Alerted, Not Overwhelmed
Only when a genuine blocker is detected — scope creep, missed milestone, unreachable contact — does Clarity escalate. Your team stays focused on strategic work.
Built for IT Firms Running 5–20 Projects
Every feature is designed for the specific demands of multi-client IT delivery.
Always-On Monitoring
Clarity never sleeps. It watches your projects 24 hours a day, interpreting signals from your PSA, Jira tickets, Slack threads, and email — without you having to check in.
Proactive Blocker Detection
Clarity identifies blockers 2+ days before they surface in your next status meeting — catching scope creep, overdue tasks, and unreachable contacts before they compound.
Human-Required Escalation Only
No alert fatigue. Clarity escalates only when a human decision is actually required. Otherwise, it watches silently and logs everything for your weekly review.
Integrates with Your Stack
Works alongside ConnectWise, Autotask, Jira, Slack, and Microsoft Teams. No rip-and-replace — Clarity is an additive layer on tools you already use.
Project Health Scores
Every project gets a live health score from 0–100, updated continuously. Red means act now. Amber means watch closely. Green means you’re covered.
Weekly AI Briefings
Every Monday morning, Clarity emails your ops lead a plain-English summary of what’s at risk, what’s on track, and what decisions need to be made this week.
The Old Way vs. Clarity
ConnectWise shows you the dashboard. Clarity watches the project.
ITSM market leaders — Jira (45% share), ConnectWise, Autotask — organize and display work. None watch it autonomously.
Simple Pricing for IT Firms
Start watching your first 5 projects free. Scale as you grow.
Starter
- Up to 5 active projects
- ConnectWise or Autotask integration
- Daily blocker digest email
- 7-day history
Pro
- Up to 20 active projects
- All integrations (Jira, Slack, Teams, PSA)
- Real-time blocker alerts
- Project health scores
- Weekly AI briefing emails
- 90-day history + trend reports
Team
- Unlimited projects
- Everything in Pro
- Custom escalation workflows
- Dedicated onboarding
- Priority support + SLA
Frequently Asked Questions
Everything IT ops leads ask before saying yes.
Your projects are running right now.
Is anyone watching?
Clarity gives IT firms the one thing they've never had: a system that never looks away. Connect your first project today — no credit card required.
Trusted by IT firms managing 5–20 concurrent client projects.